Growth by Listening
Brote captures your customers' voice, uncovers chances to sell and build loyalty, and shows you exactly what to do to grow — without leaning on ads alone. Connect your store in one click and start listening the same day.
app.brote.io · Your next growth opportunity
Retention opportunity · 2h ago
12 customers mentioned shipping delays before pausing their accounts. A timely gesture can turn it around.
+$4.2k
revenue at risk
86%
chance to recover
Expansion opportunity · new
They use your product to the fullest and speak highly of you. Now's the time to offer them more value.
+$2.8k
potential revenue
9.2
satisfaction
Most businesses look outward when they want to grow: more ads, more discounts, more traffic. That path works, but it leaves you dependent on platforms and an acquisition cost that never drops.
Brote changes the starting point. Before chasing more customers, it helps you better understand the ones you already have — because that's where your next stretch of growth is hiding: in your own base.
Sustainable growth isn't bought. It's grown.
Every purchase tells a story. Every complaint reveals an opportunity. Even every silence says something. Businesses that learn to read those signals sell more, build deeper loyalty, and innovate with less risk.
Brote answers the questions your business keeps asking and can't quite answer:
Listen → Understand → Act → Retain → Grow
Connect your store, marketplace, or CRM in one click and capture your customers' voice wherever they are: WhatsApp, email, QR in your store, even AI voice. Your business stops flying blind. More than 14 platforms: Shopify, Tiendanube, Mercado Libre, WooCommerce, VTEX, Amazon, HubSpot, and more.
Brote turns those signals into clear patterns, segments, and opportunities. You see what used to be hidden: who's worth the most, who's at risk, what keeps repeating.
Every finding comes with its next step. Win back at-risk customers, ask for reviews at exactly the right moment, spot who's ready to buy again. Insight turns into action.
You cut churn and lift repeat purchases. Your growth gets more profitable, month after month.
Your happy customers become reviews, referrals, and reputation. The business grows from its own base — not from the ad budget.
Survey tools hand you a number. CRMs organize contacts. Review platforms boost your social proof. Each solves a piece — and none tells you what to do to grow.
Brote brings together customer voice, reputation, buying behavior, and intelligence in a single layer that always ends in an action. It's not one more tool for your customer base. It's the one that turns it into your first source of growth.
The two CX giants in Brazil merged in 2025 to fight over the big enterprises. And who helps the corner shop grow? Brote.
$182K
Portfolio LTV
37
Recovered
62
NPS
23 customers about to churn
Act today
14 promoters ready to review
Ask for a review
“Delivery times are hurting repeat purchases: they explain 4 of every 6 frustrated customers this week, with ~$3.2k of revenue at risk. Suggested action: open a second register during peak hours.”
A customer can give you a 7 and still be upset. Brote understands what they say, not just what they tap.
A signal from an at-risk customer or a location slipping below its average — before it shows up at the register.
Your customers' most important opportunity, translated into an action with its impact. Nothing to interpret.
Recoverable customers (last 6 months) · ↑ 23% potential
Act this month and you could reactivate ~38 accounts before they go cold.
A small slice of your base carries most of your future revenue. Brote shows you who they are, how much they're worth, and who's at risk — so you protect what matters most, first.
Constructora del Sur
GoldCafé Aroma
GoldDental Sonríe
At riskBoutique Lina
At riskGimnasio Pulse
NewNot everyone who left is the same. Brote sorts them out so you know who to win back, who to handle with care, and who to let go.
Every customer who recommends you is growth you don't pay for. Brote spots your promoters at exactly the right moment and activates them, without you lifting a finger:
Brote pulls together what people say about you on every platform and compares it to your industry and your competitors — the context you were missing to know what you've already earned and what to improve.
Connect your store and Brote starts listening. The metric that defines your profitability is the second purchase: the first order almost never leaves margin, the repeat purchase is where the business really grows. Brote exists to land you that second purchase — and the third.
1 click. Shopify, Tiendanube, VTEX, WooCommerce, or Mercado Libre.
The conversation with your customer kicks off 1–2 days after delivery, triggered by each order's event.
Reactivate customers who didn't come back and turn the happy ones into reviews and referrals.
Upgrade your plan yourself, whenever your business calls for it.
Growing from your current customers costs far less than buying traffic to replace them. Every review, every referral, and every repeat purchase brings you sales that don't depend on ads.
Catch risk signals before you lose the customer.
Drive repeat purchases and expansion among those who already trust you.
Real reviews, real referrals, without paying for every customer.
Every customer signal connected to a concrete action.
Opportunities, not spreadsheets or guesswork.
Raising loyalty by 5% can lift profit between 25% and 95% (Bain & Company). Winning back a single customer a month already pays for Brote. The rest is growth you were letting slip by.
In minutes you connect your first source and see your first real opportunity. Free to start, no card, no contract.